Frequently Asked Questions

1. What does your lifetime guarantee cover?

Our lifetime guarantee covers the prevention of the same critter issue from recurring at your property. This means that if the critters we remove return due to the same entry points or conditions we have treated, we’ll come back and address the issue at no additional cost. Our guarantee ensures peace of mind that your property remains critter-free long after our team has completed the work.


  1. Do you do a same-day assessment of the property?

Yes! Critter Hero offers same-day property assessments across Hamilton and nearby areas. We understand that wildlife problems can escalate quickly, so our team prioritizes swift response. Once you contact us, we’ll schedule an assessment as soon as possible, often on the same day, to inspect your property, identify the critter type, and recommend the most effective solution.


  1. Are you available 24/7?

Absolutely. Critter Hero is available 24 hours a day, 7 days a week. Wildlife emergencies can happen at any time, and our team is always ready to respond quickly to protect your home.


  1. Which wildlife do you remove from a property?

We handle a wide range of wildlife issues commonly found in attics, garages, decks, roofs, etc. Our expert team safely and humanely removes:

  • Raccoons

  • Squirrels

  • Bats

  • Skunks

  • Rats and mice

  • Birds

  • Possums

  • Other nuisance animals


We also provide sealing and exclusion services to prevent wildlife from re-entering your property, ensuring a long-term solution rather than a temporary fix.


  1. How do you remove critters safely?

Our team uses humane, professional techniques to capture and remove wildlife without harming them or your property. We comply with all local regulations, ensuring both safety for the animals and protection for your home


  1. Will my property be damaged during removal?

Critter Hero takes every precaution to minimize property damage. In most cases, we can remove wildlife without leaving a trace. If any repairs are needed due to critter activity, we do the repairs ourselves.


  1. How much does critter removal cost?

Costs vary depending on the type of wildlife, the severity of the infestation, and the required repairs or exclusion work. We provide a free, no-obligation quote after assessing your property. Our pricing is transparent, with no hidden fees.


  1. How do you prevent critters from coming back?

We don’t just remove wildlife. We seal entry points, repair damage, and recommend preventive measures. This includes installing mesh over vents, repairing gaps in roofs or walls, and advising on landscaping changes to reduce attraction.


  1. Can you handle commercial properties?

Yes. We work with both residential and commercial clients, including property managers, businesses, and warehouses.


  1. Why should I choose Critter Hero over other wildlife removal companies?

Critter Hero combines fast response, professional expertise, and a lifetime guarantee. We’re available 24/7, offer same-day assessments, and focus on long-term solutions rather than temporary fixes. Our team is dedicated to keeping your property safe, clean, and worry-free.